Users can download software called softphones onto their computers to make VoIP calls. You don’t actually need a deskphone to make VoIP calls. You have to have a deskphone to make or receive calls. Now comes the big question – what kind of phones do you get? With analog PBX boxes, there’s not much of a choice.
You got rid of all your old, outdated equipment and are ready to try new technology. So you’ve made the decision to switch to VoIP. The end result is often a confused customer who has no clue if what they’re doing is right for them or not. Probably every industry has a few of its own ‘this vs that’ debate raging at any point. So yet again we have the oft repeated hosted VoIP vs SIP trunking debate in the telephony industry. The correct and most relevant answer of ‘it depends’ doesn’t make for catchy headlines or pageviews. What is right for you or your business depends on many variables.īut you don’t see such discussions or analysis from experts all the time. How often have you heard or read about the Windows vs Mac or Android vs iOS debate online? The actual answers to these questions are much more nuanced than what most people can see. Whether it is people, tools or technologies. The media is fond of putting opponents against each other in a fight.